Hospitality

The foundation of hospitality management is comprised of customer service, a concept shared by all segments of the industry. Different segments of hospitality include client service processes, customer care, call centers, food and beverage, lodging, travel, gaming, and other areas.

The DiverseNote Mobility program in hospitality management has a focus on understanding the foundation of the industry, as well as the foundation of technology and hospitality management.  Students will obtain skillsets and nationally recognized credentials that are in demand by employers.

Hospitality-

Hospitality Management

The foundation of hospitality is

comprised of customer service, 

a concept shared by all segments of the

industry. Different segments of

hospitality include client service

processes, customer care, call centers,

food and beverage, lodging, travel,

gaming, and other areas.

The DiverseNote Mobility program in

Hospitality Management has a focus on

establishing a foundation of the industry,

obtaining skill sets and nationally

recognized credentials that are in

demand by employers.

Upon program completion, students take the ServSafe Food Safety Manager exam.

6 Week Program

  • 70 Instructor hours
  • 30 Lab hours

Prerequisites

None

Schedule Options:

  •  This program is available in person, online, or as a hybrid program.
  • Meet 3 days per week with Morning (9 AM-11 AM), Afternoon    (1 PM-3 PM) or Evening (6 PM-8 PM online only) schedule options.

Units                                           Hours Per Unit

Hospitality 102                          23

Food Safety                                23

Team Management                  24

Lab                                              30

Learning Outcomes

■ Demonstrate understanding of customer service practice

■ Demonstrate understanding of team management practice

■ Demonstrate an understanding of food safety management concepts

 

Credentials from:

Certification logo
DIverseNote Logo and certification page

Location

4219 Woodward Ave,

Detroit, MI 48201

 

Monday - Thursday

9am - 6pm