Hospitality
The foundation of hospitality management is comprised of customer service, a concept shared by all segments of the industry. Different segments of hospitality include client service processes, customer care, call centers, food and beverage, lodging, travel, gaming, and other areas.
The DiverseNote Mobility program in hospitality management has a focus on understanding the foundation of the industry, as well as the foundation of technology and hospitality management. Students will obtain skillsets and nationally recognized credentials that are in demand by employers.
Hospitality-
Hospitality Management
The foundation of hospitality is
comprised of customer service,
a concept shared by all segments of the
industry. Different segments of
hospitality include client service
processes, customer care, call centers,
food and beverage, lodging, travel,
gaming, and other areas.
TheDiverseNote Mobility program in
Hospitality Management has a focus on
establishing a foundation of the industry,
obtaining skill sets and nationally
recognized credentials that are in
demand by employers.
Upon program completion, students take the ServSafe Food Safety Manager exam.
6 Week Program
- 70 Instructor hours
- 30 Lab hours
Prerequisites
None
Schedule Options:
- This program is available in person, online, or as a hybrid program.
- Meet 3 days per week with Morning (9 AM-11 AM), Afternoon (1 PM-3 PM) or Evening (6 PM-8 PM online only) schedule options.
Units Hours Per Unit
Hospitality 102 23
Food Safety 23
Team Management 24
Lab 30
Learning Outcomes
â– Demonstrate understanding of customer service practice
â– Demonstrate understanding of team management practice
â– Demonstrate an understanding of food safety management concepts
Credentials from:
Contact
Location
440 Burroughs St.
Detroit, MI 48202
Monday - Thursday
9am - 6pm